SENA
HOSPITALITY, SIMPLIFIED.
African hospitality properties lose 20-30% of revenue to overbooked rooms, manual front-desk notebooks, and fragmented payment reconciliation. Sena turns boutique hotels and short-stays into modern digital operations.
The Fragmented State of African Hospitality
Hoteliers in Lagos, Accra, and Abuja juggle paper guest logbooks, endless phone calls, and high commission OTA platforms that delay payouts for weeks.
- •Overbookings happen constantly because Airbnb, Booking.com, and walk-in reservations do not sync in real time.
- •High OTA commission fees (up to 20%) eat the property owners’ operating margins.
- •Front-desk staff struggle with manual payment matching, leading to leakage and guest disputes.
- •No direct communication channel to offer guests room upgrades or return stays.
The Operating Core for Hotels & Stays
A dedicated hospitality PMS that bridges physical properties with digital guest experiences.
Two-Way Channel Calendar Sync
Instant calendar synchronization across all booking channels with zero double-bookings.
Direct Guest Booking Engine
Custom property booking portal that allows guests to book and pay directly without OTA middleman fees.
Front Desk POS & Folio Management
Track room charges, bar tabs, and restaurant bills on a single guest folio.
Automated WhatsApp Concierge
Send Wi-Fi details, directions, and check-in codes directly to the guest’s phone.
Customer Reality
“Before Sena, we had two double-bookings a month. Since switching, zero errors and our direct website bookings jumped 38%.”
- 01.In hospitality, you have to spend time on the ground behind the reception desk to see where front-desk staff actually get confused.
- 02.Software must work even when the hotel Wi-Fi dips for 10 minutes.
The Next Horizon
Self-service digital keyless room entry and unified procurement marketplace for hotel supplies across West Africa.
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